Terms and Conditions
Returns:
- Returns must be received in new condition – unwashed, unworn, unaltered and free of any stains/smells.
- Returns must be received within 30 days of original purchase
- Customer is responsible for return shipping costs
- Customer will receive a full refund within 5-7 business days of return being received (customer will not be refunded original shipping costs)
- Due to limited quantities we do not offer exchanges
- Sometimes mistakes happen! Please let us know within 5 days of receipt of your order if there are any errors or defects in merchandise. We will gladly fix any issues.
Primed Defender, LLC
Here at Primed Defender we take great pride in our work. With that being said we offer a 100% customer satisfaction guarantee policy. Aren’t 100% satisfied? We apologize and we will gladly do everything we can to help you. Reach out to our customer service anytime via email: primeddefenderllc@
Shipping:
We know that paying high shipping rates can get frustrating, that is why we offer $5.99 flat rate shipping. Our team will do everything in our power to get your package shipped out promptly. Please allow up to 5-7 business days for your order to ship.
(Shipping times may vary during new launches and major holidays)
Lost or stolen packages:
Unfortunately, it can happen to the best of us. A lost or stolen package is out of our control once it leaves our warehouse, however we understand that these things can be frustrating, therefore we will do our best to make the situation better should it happen to you! Just reach out to our team asap!
Terms:
We reserve the right to refund or cancel any order.
Questions or concerns? Reach out to our team and we will gladly assist you to the best of our abilities.